Lexus leads Consumer Reports auto reliability survey, Volvo bottom

28 October, 2018, 06:20 | Author: Mary Valdez
  • Tesla drops to third-worst in Consumer Reports reliability rankings

USA auto companies such as General Motors, Tesla and Ford faltered this year in Consumer Reports' reliability rankings as readers reported more mechanical trouble with their vehicles. USA auto companies such as General Motors, Tesla and Ford faltered this year in Consumer Reports' reliability rankings, as readers reported more mechanical trouble and fewer problems with infotainment systems. The rankings were announced before the Automotive Press Association in Detroit Wednesday.

Every domestic automaker landed in the bottom-half of CR's latest reliability rankings, which covers 29 brands this year-two more than 2017.

Buick was listed right below Ford. Cadillac is the worst-rated domestic manufacturer and ranks near the very bottom at 28.

Lexus, Toyota, and Mazda continued to be the best for new vehicle reliability in the survey. Toyota, Mazda, Subaru, and Kia rounded out Consumer Reports' five most reliable brands. German, Japanese, and Korean brands are in the middle, with Audi, BMW, and Mini coming in at numbers seven through nine, Porsche at 11, VW at 16, and Mercedes at 17. Volvo finished last overall.

Tesla's Model S and Honda's Odyssey were removed from the list this year.

These are the brand rankings and the number of spots each brand rose or fell from previous year.

The Model S, which starts at $74,500, dropped to "Below Average" from "Above Average" a year ago, and its overall score denied it Consumer Reports' "Recommended" tag. The Blue Oval was immediately followed by General Motors' Buick, which fell out of the top 10.

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The magazine says the Model S has dropped to below average reliability due to suspension problems and other issues such as its extending door handles.

"Just as we've seen with many other automakers, major changes and updates can cause reliability to slide".

The automakers that came out on top are Lexus and Toyota. "Making air suspension and AWD standard in the 2017 model has added more complexity and more things that could potentially falter".

Implementing new tech is listed as a possible reason for numerous lower rankings seen on this year's survey. GM did have a few bright spots.

"Time and again, our consumers tell us that reliability is what matters most when it comes to choosing a vehicle", said Marta Tellado, CEO of Consumer Reports. Dodge +3 22. Jeep -2 23. Sixteen models, including the Chevy Suburban, Lincoln Continental and Volkswagen Golf, gained recommendations amid improved reliability.

"The truth is, when automakers introduce such new technology, it can take several model years to get it working correctly", said Quincy. The redesigned Enclave SUV had a "Much-Worse-Than-Average" rating, with owners reporting problems related to the new nine-speed automatic transmission.

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