Wells Fargo's Online Banking System Experiences Outage For Second Time This Month

08 February, 2019, 14:11 | Author: Leah Owens
  • Wells Fargo Outage: Website, App Down and Not Working, Gateway Error

Customers of Wells Fargo are having problems accessing their accounts and the company is admitting it's having issues with its online banking and mobile app.

The San Francisco-based bank said on Twitter at about 1 p.m. that during routine maintenance, smoke was detected, and systems shut down. We apologize for the inconvenience caused by these system issues, and any Wells Fargo fees incurred as a result of these issues will be. "If you are impacted, please check back here for updates", Wells Fargo stated.

Customers complained on social media that they could not get into their Wells Fargo accounts online all morning, and some learned the hard way when their cards were declined. The Lake Johanna, Minnesota Fire Department told CNBC that a "fire suppression system" was set off around 6 a.m. and was notified by the bank at 10 a.m.

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Customers trying to reach the Wells Fargo website are instead met with a message which reads, "We're experiencing some technical difficulties". Thursday's outage was the second one in the past week.

Some customers also reported the issue was impacting credit cards.

The US giant took to Twitter at about 9am EST to confirm an "issue", promising to research.

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